— Get in touch
Slide into our DMs.
Questions about a protocol, the membership, or whether Viva is the right fit? Send a message. We answer everything personally.
Send a message
Tell us what you're working toward.
The more you tell us, the better we can point you to the right next step. If you'd rather just book a consult, the button at the top of every page goes straight there.
Frequent questions
Answers, before you have to ask.
-
01 What happens after I book my first visit?
You will receive a confirmation email with intake forms and consents. At your appointment time, a telehealth link arrives by text. During the visit, Liliana reviews your goals, history, and any concerns, then recommends labs and a protocol if appropriate. -
02 How do I receive my medications?
Compounded medications and supplies ship directly to you from our partner pharmacies with tracking. Non-compounded prescriptions can be sent to your local retail pharmacy if applicable. -
03 Do you accept insurance?
Memberships are private pay only. You can apply your insurance toward labs and non-compounded medications sent to your retail pharmacy. We accept FSA and HSA cards for memberships. -
04 Which states do you serve?
Texas, Colorado, and Florida currently. We are actively expanding licensure. If your state isn't listed, contact us so we can prioritize where to expand next. -
05 Can Viva be my primary care provider?
No. Viva specializes in performance medicine, hormone optimization, and metabolic health. We strongly encourage every patient to maintain a primary care provider for general health needs. -
06 Is there a referral program?
Yes. Refer a friend and you both get $25 off your next consult.