For established Viva patients
Request a prescription refill.
Start in Viva's existing-patient booking portal. When GlossGenius opens, choose Refill Request.
GlossGenius opens in a new tab. Current eligibility, timing, and any fee are confirmed there.
Protect your privacy
Keep medical details in Charm Health.
Do not send medication names, doses, symptoms, diagnoses, or lab results through the website contact form, regular email, or text.
Not for emergencies. Call 911 or go to the nearest emergency room.
New to Viva?
See first-visit details Start with a first visit.
The refill workflow is only for established patients. New patients begin with an individual consultation.